As a liaison betweeen the end user and the manufacturer, Molam's quality control department is an effective tool for procurement professionals. It allows them to have a visual inspection and certification inspection of material before shipment, without the added cost of maintaining a local office or of using its own personnel. The strategy of using a local company for quality control often reduces total cost. It is especially effective for those companies in remote locations where it is essential to receive correct material the first time.

Based on current findings, 20 to 30% of all material received is initially rejected due to inaccuracies. An early detection of descrepancies before shipment is an added value, dramatically reducing the time it takes to reach the delivery site, thereby optimising the total cost of ownership.

Molam's inspectors provide quality control inspections at the site of manufacturers and suppliers throughout Europe and USA on a cost-effective basis. A typical inspection for a pump, for example, includes dimensional checks against drawings to determine whether equipment is manufactured within tolerance. Also manufacturing standards for instance API or ASTM, are identified and confirmed. Testing results are checked or tests are witnessed in accordance with client specification.

The inspector has at his disposal the original order specification including technical documentation, x-ray reports, material certificates, and other documentation necessary to perform a thorough third-party inspection before shipment.

Serial numbers, part numbers, quantity, packing specifications and shipping mode are controlled before final approval for shipment is given.

All documentation required for the transaction, including certificate of origin, invoices, packing lists, and other export documents which form and integral part of the order and where problems may occur on the export or import side, are controlled by the inspector in order to provide a smooth logistics process and customs clearance.