In its role as intermidiary, Molam maintains standards equal to
those of its suppliers and clients.
Therefore the company assures its partners of a superior quality
supply process.
Hundreds of products from Western Europe and USA suppliers are
represented. A manufacturer's list is available upon request.
Email your request to molam@molamonline.com
.
Communication: with quotations clients receive a commercial and
technical proposal. Technical documentation is provided as support
and clients are able to obtain additional advice from Molam's
engineers. The many languages spoken in-house faciliate clear
communication with suppliers and end users.
Active Orders: orders are clearly defined and remain active. Pending
orders are updated regularly and the client advised accordingly.
A computerized tracking and tracing system is used.
Deliveries: a close watch is kept on delivery times. Orders can
be turned around and shipped within 8 hours.
Inspection: 20% to 30% of all material delivered to Molam is not
accordance with the written order. Because an inspection team
physically checks all material, discrepancies are identified and
material replaced before shipment to the end destination.
End control: after inspection, material is properly packed in
accordance with the method of transportation chosen. Certification
requirements are reviewed. Clients are advised of shipping date.